Who is Old Tech Writer?

Vintage-style illustration of an elderly man with a beard and cap typing at a keyboard, labeled "Old Tech Writer."

Hello! I'm Steve Arrants, a Vermont-based technical writer, editor, and documentation engineer working to connect people with technology through clear, effective communication.

Professional Impact

My expertise lies in transforming complex documentation systems into streamlined, user-friendly resources that reduce costs, accelerate production timelines, and enhance overall productivity. I specialize in building intuitive bridges between users and technology, ensuring information is accessible precisely when and where it's needed.

Transformation Stories

Agilent Technologies: I led a comprehensive rebranding initiative that aligned all documentation with corporate identity standards while introducing Git source control to replace inefficient Windows shares. This technological upgrade dramatically improved remote file access—reducing retrieval times from nearly two hours to under ten minutes and empowering teams with truly collaborative workflows.

Jitterbit: I developed comprehensive enablement documentation that empowered users to seamlessly connect disparate systems and build powerful applications for business process improvement. By implementing a Markdown/Docs-as-Code approach, I accelerated development cycles and maintained exceptional quality despite challenging two-to-three-week release schedules.

Sheridan Journal Services: I implemented an innovative single-source publishing solution using Flare that allowed precise customization of online Help systems for 15 unique clients. Each documentation set was carefully tailored to reflect specific workflows and processes, resulting in a remarkable 30% reduction in support tickets and significantly enhanced user satisfaction.

Let's Connect

If you need help simplifying complex information or improving your documentation processes, I can help. I have extensive experience in documentation engineering, technical writing, and editing. Let’s talk about how I can solve your documentation challenges.

Areas of Expertise

  • Documentation Planning and Management

  • Technical Writing and Editing

  • Tools Selection and Training